Please be advised a TFA code does NOT go to a cell phone number as a text message or phone call. You must download and set up a authenticator of your choosing to receive the code.
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
Hello,
I am trying to log in to register for the HUD Housing Counselor Exam. Every time I log in I am never sent a verification code. Could someone please help me with that?
HUD's Office of Housing Counseling
Comments
Dear Jamie, Please be…
Dear Jamie,
Please be advised a TFA code does NOT go to a cell phone number as a text message or phone call. You must download and set up a authenticator of your choosing to receive the code.
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team