Ticket from derek lujan - User Account

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Dear Derek,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Please provide the email address or username associated with your HUD account. Support is unable to locate an account with the email address you have provided dlujan@gmail.com.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I have not been able to set up my double authentication and now I am locked out of my account.
email
dlujan@gmail.com
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