Good Morning, I'm having trouble with two-factor authentication during login to my account. I have both Microsoft Authenticator and Google Authenticator downloaded on my mobile phone but I don't see the access code in either apps. Please advise. Thank you!
email
jwlk412@gmail.com
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HUD's Office of Housing Counseling
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Dear James, Once you have…
Dear James,
Once you have downloaded the apps please be aware your HUD account will have the following link:
TFA application
Validation Plugin: TFA TOTP
Generate verification codes from a mobile or desktop application.
Reset application**************this link is where you will click to generate the QR code to scan or receive the 6-digit code
Sincerely,
The HUDhousingcounselors.hud.gov Support Team