Hello this is my like I'm discount of a mini call. I am logged out of my account. My name is Daphne Noel. I am planning on taking my practice test tomorrow and also I'm trying to pay to take the test on Monday. Please give me a call back because I cannot reset my password. They keep telling me to reach out to you guys. Give me a call back at 954-625-2585 47542812917. Please give me a call back because I need to. I need your help please. And I need to figure this out today No later than today. Thank you. Bye bye.
email
dophelinenoel@yahoo.com
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HUD's Office of Housing Counseling
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Dear Depheline, Support has…
Dear Depheline,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again. If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.
If you do not receive the email with the link to reset your password, please check your spam and junk folders. Please also verify that you are checking the correct email address.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team