Hi, I'm extremely frustrated. You could please call me back right away. Aaron Rappaport 312-208-2650 again. Aaron Rappaport 312-208-2650 It's Thursday afternoon, Friday morning, first thing in Chicago. I'm scheduled to take the exam and I can't access my account. So once I finish the exam and I want to look at the score, unless I pass, which I probably will but if I don't I won't be able to get into my account to check my score. Please advise today I hope. Thanks so much, really appreciate it. Have a nice evening, bye
email
aaronbrapoport@gmail.com
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HUD's Office of Housing Counseling
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Dear Aaron, Support has…
Dear Aaron,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team