Hi Support Team,I am not receiving the support that I need. There appears to be a problem with me logging in and out. Once I get in to take practice exams or review material, I can not log back in unless I enter a new password. As per instruction, I have changed my password numerous times which forces me to get numerous Authentications Codes. I have been locked out numerous times and requested live help from and instructions from your team so that I can gain access to HUD Housing Counselors.com. In response, your team continues to send me the same instructions. I have read  your instructions, but there must be something that I am missing. I sought help from a family member who is more computer literate than I am, but they do not understand why I can not log back in without changing my password each time. I now have two Authentications Codes. Which do I use today to pay for my exam and what can I do to prevent this from happening again? I can be reached at (215) 8804580.