Hello my name is Samantha Lindsey. I need to call back immediately for my exam on the 22nd. I'm not able to log in because of the authenticator. I have a brand new iPhone so I need to reset it up on my new iPhone. My phone number is the same which is 407686 5330. Thank you.
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sammanthalindsay@gmail.com
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Dear Samantha, Support has…
Dear Samantha,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team