Yes, my name is Andre Neil Dawkins, phone number 510-932-8170. I'm having trouble getting into my account. I get into account it asked me to re login but then it asked me for authorization code that I it gives a code but it never lets me complete. I don't know you have to reset or take that authorization code off. Please give me a call back. Thank you. How long is this?
email
10277083@cc.peralta.edu
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HUD's Office of Housing Counseling
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Dear Andre, Support has…
Dear Andre,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team