Hi, my name is Kia Powers. My phone number is 330-252-7368. I'm trying to take my assessment on the housing counselors website and it says to contact support to reset my access. I cannot log in. Please give me a call back as soon as possible. Thank you. Bye, bye. All right, So I.
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kpowers@eandc.org
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HUD's Office of Housing Counseling
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Dear LaKeyah, Support has…
Dear LaKeyah,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team