Yes, my name is Javier Masas and I'm having problems logging into my account. I tried to reset the password but it's not working. I got a message, message that says that I need to contact support, Technical Support or something like that. My phone is 818-775-0327 is 818-775-0327 and my name is Javier and my last name is Massas NAZAS. Thank you.
email
jmazas@neworg.us
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HUD's Office of Housing Counseling
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Dear Javier, Support has…
Dear Javier,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team