Hello:
I passed the HUD Exam via my other email address account liliana@hawaii.edu. I am trying to complete the HUD Exam Counselor certification process within the system. I simply need the exam ID. As I try to log into my account to get that information the system is asking that I insert a two-factor authenticator content.
Please advise. My mobile number 1-808-213-5180 and email liliana@hawaiiancommunity.net; liliana@hawaii.edu
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liliana@hawaiiancommunity.net
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HUD's Office of Housing Counseling
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Dear Liliana, You are able…
Dear Liliana,
You are able to update your email by logging into your account and selecting "Edit" on the User Profile Dashboard.
Below your State location is the change password or email link.
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Sincerely,
The HUDHousingCounselors.hud.gov Support Team