Ticket from Lisa Luebke - Kryterion/Webassessor

Submitted by lisamluebke on

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Submitted by Customer Support on Thu, 06/12/2025 - 08:11

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Dear Lisa,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Support shows you have a valid HUD account with the email address you have provided. When you select "Begin Exam Registration: is this where you are receiving the error message? Have you setup your TFA for you HUD account?

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Mon, 06/16/2025 - 08:47

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Dear Lisa,

Support is following up regarding your pending support ticket. Were you able to access your account?

Sincerely,

TheHUDhousingcounselors.hud.gov Support Team

Submitted by Customer Support on Mon, 06/23/2025 - 08:42

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Dear Lisa,

As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.

Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I received the error message, "you have received a system error" when I tried to register and set up an account so I could see the exam schedule.
email
lluebke@nmcaa.net
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