Dear Virginia,

Your User Profile provides access to account information, including:

• Access to update your name, state, email, or password.
• Knowledge Assessment results.
• Online Training Status, including modules in progress or completed.
• Exam Registration Status, access to registration and exam details.
• Access to launch the online exam.
• Certification Exam Status, including completion results.

To access your User Profile, you must be signed into your account on HUDHousingCounselors.hud.gov. Once you are signed in, select “Profile” at the top of the page. If you are already signed in, you can access your User Profile directly.

Information about the Home Equity Conversion Mortgage (HECM) certification is available on the HECM Counseling Resources page of the HUD Exchange.

The HUD Home Equity Conversion Mortgage (HECM) Roster exam is now available and can be accessed at: hecmexam.org

The HUD HECM Exam is managed by Ajanta Consulting, LLC. Questions regarding scheduling and the exam should be sent to: hecmexam@ajantaconsulting.com 

• Information on the HECM Counselor Roster
• Please refer any general questions to your HUD Point of Contact (POC) or email: counseling@hud.gov

To receive important notices like the one above, please visit this site: Housing Counseling Mailing List Registration.

Sincerely,

TheHUDHousingCounselors.hud.gov Support Team