Hi my name is Kiera Carson and I was calling because my account. I'm not able to get into my account and when I try to log in, I get a message to contact support. If someone could give me a call back at 256, 899-8965 again, that's 256-899-8965. And my name is Kiera Carson. Thank you. Bye bye.
email
kiara@caaneal.org
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HUD's Office of Housing Counseling
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Dear Kiara, Support has…
Dear Kiara,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team