Hi this is Ivanetta Whitman Whitman WHITMANI am having problems with the two step authenticator. I have already downloaded the authenticator to my phone. It gives me a number when I go to log in, but when I log in and put that number into the screen to log in, it just generates a new number. It never actually accepts the number given, it just creates another one and it becomes a vicious cycle until it times out and says I've done it too many times. If someone could give me a call back at 614-545-4892 and my e-mail address is Netta NETTA dot Whitman. Whitman at homeport HOMEP rtohioohio.org So someone has already reset my account. I don't need it necessarily reset, but I do have problems with the actual authenticator. I cannot seem to get it to work. If someone could please give me a call back 614-545-4892 Thank you
Comments
Dear Iranetta, Thank you for…
Dear Iranetta,
Thank you for contacting us to assist you. We appreciate your feedback, and we are glad we were able to resolve the issue. Should you have any further comments, please do not hesitate to contact us again.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team