Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked. If you have already set up your 2-factor authenticator previously you would simply login into your HUD account and once prompted you will open, your authenticator app and enter the 6-digit code provided into your HUD account.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
two step authentication is preventing me from accessing my hud portal so that i can complete the hud exam certificate process. please help!
account under liliana@hawaii.edu
HUD's Office of Housing Counseling
Comments
Dear Liliana, Please note…
Dear Liliana,
Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked. If you have already set up your 2-factor authenticator previously you would simply login into your HUD account and once prompted you will open, your authenticator app and enter the 6-digit code provided into your HUD account.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team