Every time I log in, it tells me there was an error and to try again in 6 minutes. I've done this for an hour now and called twice. your website needs work, i need a password reset please so that i can schedule myself for an exam.
email
asnyder@keukahousingcouncil.org
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HUD's Office of Housing Counseling
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Dear Alana, Support has…
Dear Alana,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team