Final Response Notes
Reset acct/ TFA instructions provided
hi my name is humphrey brown brown my number is 512-923-1463 i'm having uh problems being able to access my account or to log on to my account i took an assessment on yesterday but today i'm not even able to get logged in so please call me back at 512-923-1463 and my name is humphrey brown thank you
email
humphreybrown355@gmail.com
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HUD's Office of Housing Counseling
Comments
Dear Humphrey, Support has…
Dear Humphrey,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team