Final Response Notes
TFA instructions provided
the i'm trying to reset my password i i went into the tools on the site and it says it comes up with a message that says that i need to contact support for assistance my name is michelle MICHELE last name CGERACI my phone number is 503-577-8770 thank you
email
micheleg@portlandhousingcenter.org
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
Dear Michelle, Support has…
Dear Michelle,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team