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Dear Denise,

Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

TFA instructions provided

hi my name is denise you're ure umm i am unable to log into my account on the housing counselor website and if you could give me a call back my phone number is 315-887-8109 thank you have a good day

email
dure@fultoncda.com
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