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hello this is robin i'm giving a call because i'm having some issues with my login everything is fine but once i log in it takes me to the verification page which i already set up but i'd never get the tank code in order to put it into the system so i can log in so i wanted to get some help with that or if i that's something so please give me a call back umm my email is EWURAB as in boy E as in egg N as in nancy a at NWNH please give me a call back and advise thank you
email
ewurabena@nwnh.net
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HUD's Office of Housing Counseling
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Dear Ewurabena, Support has…
Dear Ewurabena,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked. If you have already downloaded the app you will login to your HUD account and when prompt for the 6-digit code, you will open the authenticator app and this will generate the code for you to enter.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team