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Hi, my name is Amber Brooks. I am currently trying to register for the exam and my access needs to be reset. I'm unable to log back in to register for the HUD exam or I'm unable to issue or send a support ticket. Can you please give me a call at 909-361-0045 so that I can have my access reset and I can register for the exam and schedule my test date again? My number is 9093 610045 and my name is Amber Brooks. Thank you so much. Bye bye.
email
amberelianebrooks@gmail.com
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HUD's Office of Housing Counseling
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Dear Amber, Support has…
Dear Amber,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team