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Having trouble logging into my account, even after I changed the password i still could not log in. Now I'm getting a message saying the following "Contact support to reset your access". If I could get some assistance with this I would greatly appreciate it, I am in the process of studying for the HUD exam.
email
ejoseph@navicoresolutions.org
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HUD's Office of Housing Counseling
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Dear Elise, Support has…
Dear Elise,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team