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Hello my name is Valentina and I have issues accessing my account on hot housing counselors it when I try to log in it says contact support. Could you please call me back and help me understand what I need to do here. My phone number is 929-373-6618. One more time 929-373-6618. Thank you very much.
email
valentyna.o.novosad@gmail.com
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HUD's Office of Housing Counseling
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Dear Valentyna, Support has…
Dear Valentyna,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team