Ticket from Cindy Adame - Certification Exam

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Dear Cindy,

Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked. You must download one of the apps below. Once done you will login to your HUD account and click on Set up application.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

TFA instructions provided

I am having issues being able to log in to pay to take the HUD exam. I was able to do so a few weeks ago. I am not sure what I am doing wrong that it is not letting me. Thank you.
email
cadame@elacc.org
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