Ticket from Daniel Holland - General

Submitted by dholland@nwsn.org on

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Submitted by Customer Support on Wed, 08/13/2025 - 08:17

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Dear Daniel,

If you have already downloaded the app previously it may have been disabled. Please login to your HUD account and click Set up application to link your account.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

TFA instructions provided

I set up my authenticator app a long time ago but I noticed just now it had a message that said i need to set it up, confusing, please advise as I have the app on my iPhone and it generate codes
email
dholland@nwsn.org
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