hi my name is cassandra harford i am calling from metro interfaith housing management management i'm actually in your system trying to take the course to become a housing counselor however umm i'm taking over someone else's position and the email assigned to me was this person's previous email i'm having an issue logging into the account and putting in my credentials because the email is associated to their their their course and their test when they became a hud counselor so i need some help trying to figure out if if there's any way we can separate the previous person from the email associated with the company please give me a call back because i really do need to become a counselor please give me a call back at your earliest convenience 607-723-0582 the extension is 2 thank you bye 

hi my name is cassandra hartford i actually called and did not i left a message and didn't receive a call back yet i am trying to access training umm to uh take the test to become a certified counselor please give me a call back 607-723-0582 ext 2 i'm having some issues is the person that uh was here before me they actually used the exact same work email that is not my work email and when i logged in all of their umm credentials were here their umm training modules or were completed already so i need to find a way to umm like i guess remove the pre the previous worker that was here and add myself in and restart all of the training modules so i can take the test please give me a call back thank you bye