Dear [NAME],

Support has not received your response. Therefore, we have closed this ticket.

If you still require assistance, please update this ticket [INSERT TICKET LINK] or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team