Dear Counselor.

Please review Managing Certification After the Final Compliance Date on the HUD Exchange for updates related to compliance. 

Please note that uncertified counselors and new counselors hired after August 1, 2021, may only perform administrative duties until they are HUD certified. The certification exam and training resources will continue to be available for anyone who wishes to take it.

If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”

Sincerely,

The HUDHousingCounselors.hud.gov Support Team