HUD Exam Hub | HUD Housing Counselors Training and Testing for Certification

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Hi my name is Dolores Funk I work at CFS in Montgomery County, Taylor Springs Illinois. My issue is as I was able to access the G Authorizer GAUTH authenticator for the HUD site before, now it just gives me a countdown clock. I need to resolve this issue because I'm going to have to soon schedule my head exam and not being able to access my account. I can't do so.

Ticket from Booker Gompah - Certification Exam

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Have a test at 11:30am tomorrow (03/12/2025). I am attempting to reschedule the exam and can't seem to find the link that allows me to reschedule to a later date. Thank you in advance

Ticket from Alexandra D'Molino - Certification Exam

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Unable to access my account through the TFA verification process. I have the app on my phone but it keeps say "invalid application code"

Ticket from DIANA DIAZ - User Account

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CANNOT ACCESS ACCOUNT AND HAVE AN EXAM TODAY

Ticket from Krishna Neupaney - User Account

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Hello, I just took the exam for housing counselor. For some reason, I am unable to login. My username is axcessfoundation. I might have used either info@axcessfoundation.org or krishna@axcessfoundation.org for email. Full name is Krishna Neupaney. Please assist to login to my account. Thank you!

Ticket from catherine stewart - Certification Exam

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I am trying to schedule for my certification exam and I am having an issue doing so. Can you please tell me how do I go about doing so.

Ticket from Danielle Thompson - User Account

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I set up two-factor authentication, but lost access to the Microsoft Authenticator app. I've regained access, but will need the QR Code from HUD to get the verification codes used to login again.

Ticket from Karen Nunn - HECM Exam

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I cant find where it says change my test date or cancel exam. It starts at 10am. I have tried this all day on Friday without luck.

Ticket from Yee Lee - User Account

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Hello, My name is Yee Lee and there is an issue with accessing my account. I did not have a problem with this. I have put the authenticator number to verify myself, but it kept saying there is an error and contact support. please let me know what I need to do or the support team needs to solve this. my email id is: yee@kcscgw.org Thank you. Yee Lee