Ticket from Karen Carey-Bonner - General

I'm not able to connnect to the knowledge assessment module. I was reviewing the two Mod 6 assessment, and I could not go all the way through each of them. Both stop at the 75% of each of the mod 6 assessment. I wanted to go to the Fair housing section, and now I'm not able to fet into the Modules

Ticket from Variety Chenevert - Certification Exam

With changes with Trump Federal employees firings. I'm supposed to take my housing counseling exam. this month February 28th. Am I able still to do that with the Federal firing changes? Is HUD still to be existed? Since Trump is closing Federal offices? I'm confused on what's going on and perplex on what to do now? Will I get a $60 refund for exam fee if Trump has closed Federal Agencies

Ticket from Karla Herrera - User Account

Hello Team I was registering myself when my laptop went off, so when I returned and tried to continue registering for a new account, the system told me, "The username kherrera is already taken. The email address kherrera@medasf.org is already taken," so when I try to log in, it asks me for a password, but I never set it up. Can you please help me?

Ticket from Andrea Edwards - HECM Exam

Hello, I am scheduled for my HECM exam tomorrow 2/25 However, My name in Hud and FHA has always been under Annie Edwards. I have always used my nickname 'Annie' for everything. When I last updated my drivers license they made me use my legal name 'Andrea'. I just saw when take my exam I need to provide my drivers license. I did update my first name in HUD and the FHA but do not know how to update for the test as is already scheduled. What do I need to do?