Ticket from Sherrie Snowden - User Account

I need technical support with receiving a verification code to log into my account. I downloaded the google to connect to my iphone to receive a verification code and for some apparent reason, the codes that display that I key in does not work. As a result, I missed my exam date on Tuesday, Feb. 18th. I need to get in to reschedule my exam. PLEASE HELP!

User Account

Hello my name is Evelyn Chavez my number is 832-762-7394. I am trying to reset my password but it says to reach out to the network. My e-mail is E for Edward, my last name Chavez. Chavez like Zebra at navacorsolutions.org. 

User Account

Hi my name is Patricia Conner Conner. I am calling because I have failed the two factor authentication for getting into the housing counselor website. I have my username and password, however I do not have the six digit application code.

Ticket from Carla Farias-Sabalo - Certification Exam

Sorry, but I feel extremely frustrated writing these lines. I have been trying for two weeks, using every possible method, to register for the HUD Certified Counselor exam, and I just can't find a way. It requires an authentication factor that is completely impossible to install. I cannot access my profile, and when I do manage to log in and enter all the required information to register for the exam—something I have done countless times—I receive anywhere from one to five different error messages, or it tells me that the page is unavailable and then locks me out of my account.