Ticket from Carrie Pitre - User Account

Good Morning I called left a message i cant log in to get my training modules i cant find my 6 digit authentication code to complete my log in process. I try doing a new account but it said i already have one with my work email. Please advise.. I am still in training the next few days. I appreciate guidance the best possible way to log in my account. Thank you so much. 631-208-9003

Ticket from Leena Le - Certification Exam

Hi there, I was wondering to become a HUD certified counselor/agency, can I have provided housing counseling for a year prior to passing the exam to be approved or do I need to provide counseling for 1 year after the exam in order to be certified? To put the question another way, if I/my organization has been providing counseling before having an official certification, can we immediately be HUD certified after passing the exam since we met the criteria of offer counseling for 1 year before the exam. Let me know if you need further clarification.