Hello, I checked the junk mail in my mailbox and have not received at all today the reset password email from HUD exchange, My email is gperalta@actlawrence.org I need assistance. I cannot log into my account to even respond to your email because I cannot get into my account due to not remembering my password. Please assist. I am happy to hop on a call T 978 327 8490. Thank you

I need access to my HUD counseling account to retake my exam . Support has not contacted me back since last week Wednesday 11/27/2024. Is there anyone to help me?

Hello, I am looking to get a copy of the invoice for the exam I took on 11/26. Please advise. Thanks,

I am trying to reset my password and it is not allowing me to reset my password. If I may please receive assistance. Thank you

I was told several weeks ago that it is a known issue that the system does not track training module progress. I have postponed my training hoping this would be fixed soon but it is still not working. Is there any idea when this will be functional? Thanks.

Hi I am trying to access the training HUD modules via pdf and there is no link in the website, just the online modules. Can I get access to the printable modules for study and review.

I cannot hear the volume for the training lessons.

Hello I only have a few log in attempts left and would like to ask you guys to rest because I have to take an at home proctored test. Thank You

I am down to my last 8 attempts on my login for the two-step factor, can you please reset to original 20. I have to retest.

I am down to my 6 account log ins because 2 fa is not available right now, can you please reset back to 20 because I am going to test?