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Ticket from Sherrie Vaughan - User Account

Submitted by sherriev@ihfa.org on Thu, 11/14/2024 - 13:47
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I am unable to see all of my one line modules I have completed, I cannot see my Knowledge Assessment results and I do not have the Training Center Tab. I am also unable to create a 2 step authentication code.

Ticket from Rosa Moya - Certification Exam

Submitted by rosa@housinghe… on Thu, 11/14/2024 - 13:25
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Good afternoon, My name is Rosa Moya and I am a certified housing counselor of the agency Housing Help Inc ( HUD # 81985) My certified housing counselor ID is 4L945E I would like to know the score of my exam

Ticket from Dante Lara - General

Submitted by camurexerciinh… (not verified) on Thu, 11/14/2024 - 13:16
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Having issues logging in. I can't locate my 6 digit authentication code.

Ticket from Tori Lowe - Kryterion/Webassessor

Submitted by tbelcher@mingo… on Thu, 11/14/2024 - 09:44
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I rescheduled yesterday when the program was having issues for today at 9:30. Then they automatically rescheduled it, which i didn't know, for yesterday at a different time. I need to reschedule my test for today. This is the second time something like this has happened

Ticket from Lourdes Illa - Certification Exam

Submitted by camurexerciinh… (not verified) on Wed, 11/13/2024 - 14:43
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I am looking for my results to knowledge assessment

Ticket from Margaret Griffin - Kryterion/Webassessor

Submitted by camurexerciinh… (not verified) on Wed, 11/13/2024 - 14:16
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I'm trying to test and I'm not able to log in after resetting my Password is asking me to contact support. Please help! I'm late to test.

Ticket from jennifer curet - User Account

Submitted by jenncuret1973 on Wed, 11/13/2024 - 13:49
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Not allowing me to put a password

Ticket from Erin Wachtel - User Account

Submitted by erinw@swmhp.org on Wed, 11/13/2024 - 11:29
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Unable to set up two-factor authentication with my account. Also when I am logged in there is no record of the modules I have completed or the knowledge assessment.

Ticket from Michael Headley - Training

Submitted by headleygroupre… on Wed, 11/13/2024 - 10:43
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I have previously completed several of the trainings and was able to see my progress at one point. But now when I log in it doesn't show my updated progress. It shows as if I haven't completed anything. Could you please help me troubleshoot this?

Ticket from tiffany davis - Certification Exam

Submitted by camurexerciinh… (not verified) on Tue, 11/12/2024 - 17:04
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I am trying to register online for the HUD Housing counseling exam to take in person here in Nashville, TN

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HUD Housing Counselors

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