My name is Sammy. My cell phone number is 714-488-9101. I suffer a problem with my password. It's not work and when I try to log in and try to register from beginning they ask me to call you to try to enter the system. Please I want any help.

Hi, my name is Sarah Malcolm. I have an account on the HUD housing counselor's site. I am registered to take the exam. I take it this week and I'm trying to log in to take the practice exam and I'm having really difficulties logging in. Unfortunately my phone died last week and I had to get a new phone and I don't have access to the authenticator app and I can't get in so please help me.