I was schedule to take my exam this morning at 9:39am. I was not able to get inside our office building today before 9:30am. My supervisor and the assistant supervisor did not arrive into 9:30. I tried to hurry to sign on. When I finally found the site where people can sign on, it was 9:55. The comment was I was not able to take the exam for I signed in too late. I would like to sign in to take the exam at 1:00pm or 1:30pm, today. I would hate that I have lost my $6o.00. I hope I hear from someone before that time. Thank you,

When I first created my account it was with an employer I am no longer with. Do I need to recreate an account or how do I reset it if I dont have access to that email address any more.

I keep receiving error messages when I try to sign in into my account. I have tried to reset my password but it also give me another error message. Thank you for any help on this.

I am having issues accessing my account. I was scheduled to take the exam today at 1:30. I need to reschedule due to the fact it won't let me log into my account.

Wouldn't let me take the test because my last name changd. I'm pretty sure i was able to change it on the account but it wouldn't let me take the test this morning

I passed the exam as a Housing Counselor with The Urban League of Rochester February 2019. I am now employed with PathStone Inc. I registered and passed the HUD exam using my former work email , which I don't have access to any longer. Can my previous profile be merged or added to my current profile using to show my HUD Certification status? Thanks!

This message is for Ajanta, I was supposed to take my HUD exam on 10/15/24 but our company had an internet outage that morning. I was not able to contact anyone to cancel my class or to see about rescheduling my class. Our company internet did not restore till 9:30am. There was no possible way of contacting you about the issue. I was hoping that it would not cost me any extra or I could reschedule. My email is aneville@garrettcac.org

I've made 6 attempts to update a new password. Either the Google Authenticator code is incorrect, or it's the CAPTCHA. HELP!!

I completed the HRECM exam and would like to know what my score was

Why can't I log into my account? I should not have to go through this over and over again. I already have done the authentication, but when I log in, I get a message saying unauthorized. It should not take this long, and this much effort to log in. I don't seem to get a text message with a code to type in. It's as if I'm just getting the runaround from you all.