Ticket from Della Clark - Certification Exam

I am trying yet again to get into my account to schedule another test date, but I can't get into my account. I have signed up for the 2-part sign in several times. I don't understand why I can never speak to anyone. Surely you all can see that I have registered. Please advise. Della Hines - Clark 949propertyboss@gmail.com

Ticket from Makayla Arroyo - User Account

Hello, I am having trouble logging into my account due to the two factor authenticator. I downloaded the app, and paired my account but it is not generating the code. When I click set up two factor authentication in the app it tells me to scan a QR code and I am not sure where I am supposed to get that from. Can someone please help me so I can sign in to register for my exam today?