Ticket from Ashley Neville - Certification Exam

I was supposed to have my exam at 9:00am this morning but our company was experiencing network issues. We had no internet at the time and I was not able to reach out to anyone to see about rescheduling. I would like to reschedule my appointment and hope there is no additional cost. Please email me at aneville@garrettcac.org

Ticket from Leketia Ferebee - Certification Exam

I hope this message finds you well. I am writing to request a rescheduling of my exam that I unfortunately missed due to a family emergency. My mother-in-law was recently admitted to the hospital due to a serious medical issue, and I was unable to attend the exam. I apologize for any inconvenience this may have caused and kindly ask if it would be possible to waive any associated fees with the missed exam. Thank you for understanding, and I look forward to your response.