Hi, This is probably the third ticket that I have sent concerning this issue. And there have been more developments in the training materials Closing Costs in module two in the interactive training still say 3-4%. The feedback for the knowledge checks give 3-4% as the correct answer. But the answers to the knowledge checks show the 2-6% range. For example the first knowledge check asks for the highest someone might have to pay in closing costs on a 90,000 home. The answer is 5,400 dollars or 6%. The feedback that is given when you answer correctly states, "Correct!

Hello, I need help with this. I've downloaded Microsoft Authenticator; I added my company but I'm not sure what to do now. I don't know how to add Hud to this app or how to use it. Do you guys have a step-by step guide to help people in my situation. I don't understand why I don't have the option to disable it or why this is required in my case because there are other counselors here that don't have to do that to gain access to their accounts. All I'm trying to do is to schedule my exam.

Hi ive downloaded the authenticator app and tried to log on but i think i need a password reset link im not sure ive tried to call the number for assistance it just rings busy . please help

Hello, I just passed my HUD exam. Where on the site can I go to get the study guides for the HECM exam?

Locked out of account. I was able to reset password on my phone, but it did not accept the password on my work computer. Also, is there any direction or detail about how to connect the 2-step authentication to the site? I've reviewed the links to the Google & MS authentication pages, but I'm not sure where/how or connect them to this stie. Thank you, Kevin

training for reasonable accommodation

I signed up for the wrong exam, I need English not Spanish.... How can i change it.

I can't access to my Profile