I need help resetting my password and accessing the HUD Housing counselor site. I clicked the link that was provided, and it referred me to support.

I received an email from HECMExam@ajantaconsulting.com asking for my DOB, last four of SSN, Housing Counseling Agency, FHA Connection ID and phone number. Email stated they're required to collect this information to be able to transfer my exam results to FHA Connection. Is this a scam? Thank you, Shanan Daugherty CO03756319 FHAC Y61RIG

I am studying for the housing counselor exam. I have an account but it won't let me sign in.

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'Hi. I cannot log into my account. First account is under Jungbaelly@gmail.com and two athhentication is not working. second account is under tbaellt@gmail.com It worked and I took the test and checked test score. I failed the test and need to apply again, but I cannot log in to my account. Please help.

Can I get a number to contact a live Representative to assist me with Registering for the Housing Counselor exam? I had submitted a question, and it was not fully answered and the log in will NOT take my Authenticator app code. My IT dept has helped me up to this point and I need further assistance to get signed up for a Proctored exam ASAP. This has been very frustrating and there must be a simple explanation as I have reset passwords and closed out of Authenticator and reopened then entered the passcode given and it will NOT take the code.

hi my name is jasmine i'm calling from consumer credit counseling services of the heartland my phone number is 626-230-1182 if you can call me back my phone number is 626-230-1182 about my test results thank you and have a wonderful day

I"m unable to login to the portal. I"m scheduled to take a HUD test July 17, 2025 and I'm unable to sign in to even view the study notes or study guides.

Our Housing Counsel Agencies Notice form that we must give to our customers with their preliminary documents is showing that your site has not been updated since June 25th. In the past the zip code most used 30458 updates every week. I have 2 other zip codes as well and they are indicating the update was last June 25th as well, 31021 and 31328. Please let me know if this June 25th is correct or we have as issue on our Bank side.

Caller set up an account for a Housing Counselor. Caller is trying to become a housing Counselor and she is getting an error that states she needs to set up two multi factor authentication. Caller has not taken the exam but is needing help with this. Caller states that there is no sound on the modules.