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Ticket from Traci Cameron - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 13:14
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Can't get into the account

Ticket from Sahara Cannon - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 12:44
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Reset Two-factor Authentication

Ticket from Dolores Sherman - General

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 12:10
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Please reset my password again. I understand better 2 factor authentication and should be able to successfully set that up this time. Thank you and I apologize for the inconvenience.

Ticket from Andrea Davis - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 12:09
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Every time I try to login, the system does not recognize my password. This happened several times when I know, the password entered was correct and now locked me out completely:( Please help! 508 367-7210

Ticket from April Lowry - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 12:02
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Denied access I think because of Two- Factor Authenticator. I haven't been able to set it up. Would like to schedule for the HUD Counseling Exam

Ticket from maristel razo - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 11:53
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I can't login into my account. It says that the password is wrong and when I try to reset it it says to contact support.

Ticket from Sharita Levere - Certification Exam

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 11:47
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I am trying to login to my account that was created to schedule for my exam. It did not recognize my password. So I put forgot password and it is now stating access denied and to contact support. Please help

Ticket from Scotia Bent - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 11:42
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The website is telling me that I need to reset access to my account. Can you please give me access?

Ticket from Contessa Dryden - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 10:54
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I am locked out and it won't let me reset my password.

Ticket from Quintavius Johnson - User Account

Submitted by camurexerciinh… (not verified) on Fri, 10/04/2024 - 10:46
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Locked out

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HUD Housing Counselors

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451 7th St SW, Washington, DC 20410

(800) 225-5342

housing.counseling@hud.gov

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.