Hi, I have passed the HUD certification exam and have been working for a HUD-certified counseling agency for over a year. I wish to become a HUD-certified counselor. What steps follow? Thank you.

I keep getting asked to authenticate but I am resetting it first and getting stuck

Hi, I'm experiencing login issues. I have tried multiple times, even though I have the Authentication App and have previously logged in successfully. Please help! Thanks, Lisa

I'm unable to login to my account. I've tried resetting my password and nothing seems to work. I will need to reschedule my HUD Exam because I'm unable to test the required computer software and hardware.

I am still unable to access my account, I have been using my Google Authenticator and it will not Authenticator allow me to sign in.

I tried to log in for my exam and I cannot and it will not let me reset my password. I missed my exam this morning. It says contact administrator. I need help please reset my account so I can log in.

I am unable to sign into my account.

authenticator isnt working

I am locked out of my account and I had my exam scheduled for today at 10:30am. I tried logging in and got a contact support to reset account pop-up. I tried using a different password and got a different message, so I know that I'm using the correct password. I've sent a support ticket to Kryterion as well. I'm really bummed, I studied so hard and now I'm afraid I'll be seen as a no-show when I genuinely tried my best to do this the right way. Can I please have instructions on how to reschedule and not run into this issue again. Thank you.

I was never able to create a password for my account; therefore, I cannot get into it.