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Ticket from Brittany Copeland - User Account

Submitted by camurexerciinh… (not verified) on Thu, 09/26/2024 - 09:36
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I am unable to login to my account to schedule my exam test.

Ticket from Sarah Hutchinson - HECM Exam

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 18:40
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I would like to reschedule the HECM Exam for September 30. I need to reset thepassword. Thaks for your assistance.

Ticket from Jennifer Pugh - User Account

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 17:37
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unable to login

Ticket from Patrice Harris - User Account

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 17:31
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Forgot my password

Ticket from Joshua Womack - Certification Exam

Submitted by joshuawomack46… on Wed, 09/25/2024 - 15:41
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Hi I took the exam and I passed but it has not updated on my end. I am not sure on what to do in reference to this and I wouldve screenshot or took a picture for proof. I hope you can help me and explain how to complete the process. Thank You

Ticket from Kilee Popham - User Account

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 15:36
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I can't log it. The page is telling me to "contact support to reset your access"

Ticket from Evelyn Chavez - General

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 15:23
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I need help resetting my password

Ticket from Eunika Smalls - User Account

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 14:24
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I can't login. Please call me at 336-254-9013.

Ticket from Rich Blessing - General

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 13:47
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I seem to be locked out of my account

Ticket from Sirjustin Reittie - User Account

Submitted by camurexerciinh… (not verified) on Wed, 09/25/2024 - 13:41
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Need account reset. Attempted to change password and then set up 2 step verification but was unable set it up after password was changed. Requesting account reset to attempt 2 set up 2 step verification.

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HUD Housing Counselors

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.