Hi, My name is Ellie Hansen. I took the HECM exam on September 10, 2024. I just found out from HUD that I must have a typo on the last 4 digits of the SSN that I supplied when I registered for the exam. Because of the error, I am unable to get added to the HECM roster until it is corrected. How can I correct the mistake? the correct last 4 digits of my SSN are 2169. Ellie Hansen

I have Taken the HUD Housing Counselor Test and failed my first attempt. I have gotten no feedback as to what i missed on the test and how it was scored. Could I get an email with this information so that I can study in areas I may have been lacking knowledge? Please respond. thank you,

Could I have another copy of my HUD certificate?

Hello, I am in need of a receipt for Transaction Confirmation #: 1c79dcc329126e8e993faec9fea92647 The email that came over on 8/23/24 only provides the confirmation number. The price and grand total are blank. Thank you in advance for your prompt response. With Appreciation, Samantha Stratton Capital Area Housing Partnership samantha@capitalareahousing.org 517-802-8842

Hello, I am reaching out to find out how I could get my accommodation for my testing for HUD. Please let me know what you need from me, I do need help with reading the questions.

I am unable to reset my password a link was sent to my email than it doesn't give me the option to reset and tells me to contact customer service. I also needed a history of my test results so I just really need some assistance. Contact number (724)734-0001

login needs to be reset

I need to reset my password but it won't let me and it says: "contact support": I don't know if it is because I asked too many times or there is a glitch. I need to reset my password so please send me the link to reset it. Thanks.

It says to contact support to reset my access. Thank you.

Hello, I received a PASS on my HUD Counselors Exam today, but I did not receive an email outlining next steps. Thank you. I am unsure what email I used to login, because I also cannot log in to the website. My emails are: Liame127@gmail.com jsuarez@uloucnj.org  I am excited, please get back to me soon. Thank you. Janice Suarez