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Ticket from Christina Smith - Certification Exam

Submitted by Christina101S on Fri, 09/13/2024 - 17:36
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I have already paid for my HUD counselor exam, I failed the exam and I want to retake the exam. It's free to retake Exam, when I attempted to register for the exam I was asked to pay for the exam again.

Ticket from Justin Koch - Certification Exam

Submitted by jkoch@grhabitat.org on Fri, 09/13/2024 - 16:10
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I haven't recieved an email with any details on the results of my exam. I was told I would. I also don't understand how the scoring works and it would be helpful to find an explanation.

Ticket from Juan Gabriel Hernandez Ruiz - Certification Exam

Submitted by camurexerciinh… (not verified) on Fri, 09/13/2024 - 10:34
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it's a lot of information on this course thank you Leigh is awesome.

Ticket from Tisha Neloms - Certification Exam

Submitted by camurexerciinh… (not verified) on Fri, 09/13/2024 - 10:21
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I cannot log in and schedule my exam; it asks for a code that does not arrive by phone or email.

Ticket from Amber Leger - Certification Exam

Submitted by camurexerciinh… (not verified) on Fri, 09/13/2024 - 10:18
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It is not giving me the 2 step authenticator code and allowing me access to register for the exam.

Ticket from Gayla Mellen - Certification Exam

Submitted by gmellen@bvca.net on Thu, 09/12/2024 - 17:09
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I have downloaded the secure browser however; when I select the program it says to open in a secured browser from a link. Is the link provided at the time of the exam or is there a way to test the software prior to the date of the exam?

Ticket from Samantha Stratton - User Account

Submitted by camurexerciinh… (not verified) on Thu, 09/12/2024 - 15:34
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Cannot log-in

Ticket from Joslynne Young - User Account

Submitted by camurexerciinh… (not verified) on Thu, 09/12/2024 - 15:15
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Need technical assistance. I need help logging in to my study page. The system is asking for the 6 digit code to the 2 step verification and I have not received it in my email or as a text message.

Ticket from Sara Tolpin - Certification Exam

Submitted by camurexerciinh… (not verified) on Thu, 09/12/2024 - 12:16
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I did not receive an email after the exam stating what areas I did well on and what areas on the exam I need to look at more.

Ticket from Mechelle Given - HECM Exam

Submitted by camurexerciinh… (not verified) on Thu, 09/12/2024 - 11:41
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I can't log into schedule my HECM exam, I need a six digit authentication number. Was trying to schedule for today

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HUD Housing Counselors

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Note: This material is based upon work supported by funding under an award with the U.S. Department of Housing and Urban Development. The substance and findings of the work are dedicated to the public. Neither the United States Government, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the U.S. Government or any agency thereof. Opinions expressed on the HUD Exchange are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, HUD or by any HUD program.