I am seeking an answer regarding the HUD Practice Exam (Knowledge Assessment): I found a 2022 HUD video from 2022 which mentions the Knowledge Assessment "tool" which gives feedback based on answers on the Exam. The only knowledge assessment I find (https://hudhousingcounselors.hud.gov/take-knowledge-assessment) does not give feedback to specific details on questions as described on the link below. Is this still offered? If not, is there another tool where we can get the rationale for incorrect answers on a practice exam?

Unable to setup 2 step authentication. When I scan the barcode I receive a message "Sorry, the requested application could not be launched. The barcode contents may bay be invalid" I also tried copying and past and received the following message "Your search - otpauth://totp/hud-exam-hub-cgriggs%40cefseoc.org?secret=A6P66HUUSNYPRNF7 ... - did not match any documents." My coworker is having the same issue.

I have two issues. My first issue is that I was locked out of my original account because of the two-way verification. The email address is helpmewithmymoney.com@gmail.com. Is there a way I can reset the account or does it matter? My second issue is that I live and work in MD. When registering I saw DC was for my state. Is there a way to change the state?

trying to reset my password but it's not working

I am register on the HUD account and there’s a two factor authentication and I am not able to access it due to not having the code. Is there a way for me to remove it or reset the code, this is very inconvenient since I am unable to move forward with what I need to do on my account.

Unable to login stated to contact support

I need to reset password. When I follow the reset instructions it tells me to contact support to reset the password.

Hello, I don't know why I am not able to set up the two step authorization set up? I have an I phone and I only see options for android or desktop so I don't know what I am doing wrong. Please advise or if you could reset it for me again. Thank you.

It not loading my test results I believe it’s an error

Good morning, I need to reschedule my counselor exam and can't seem to find where/how to do it. It's scheduled for 9/20 currently, and I would like to move it up to 9/13 at noon if possible. My transaction # 9897177271. Thank you, Yuri Chigna-Alston