Hello, I need to register to take my HECM Exam. Can you assist me with this please.

I cannot seem to get past the 2 factor authentication screen. How do I get the 2 factor code to log in to my account?

How can I reset my account for access

I have completed the Knowledge Assessment Status, and completed some modules, however I can't view my work, and still getting the following on my main page: Results display after completion of the Knowledge Assessment. You have not yet completed the Knowledge Assessment. Interactive Training Modules Status You have not started any learning modules yet. I can be reached at Maria.o.franco@icloud.com

My test is scheduled for August 11, 2024. Our office is closed on weekends. I need to reschedule this test. Please help

I am experiencing issues with logging into my account as I need to register for my upcoming exam. The website is asking for a two-step authentication code, but I have not received the code via email or phone. I have already checked my spam/junk folders and verified that my contact information is correct. I also tried requesting a new code, but I am still not receiving anything. Could you please assist me in resolving this issue as soon as possible? I need to complete my registration promptly. Thank you for your help.

I must have not set up a 2 factor authentication and now I cannot log into my account. My name is rebekah Jenney my email is rjenney@nwi-ca.org. I have tried everything to get in but without setting up the authentication no codes are being sent to me to regain access. I need help.

I am attempting to obtain my HUD certification, as I passed my written exam last week. It is requiring a two factor verification code, but it will not send me such code. I have reached out to the HUD support email provided at the end of the login screen to which I was sent an immediate response back stating the email address was nonexistent. Any guidance on how to access my account would be greatly appreciated. Prior to setting up my two factor verification, it was asking me for an Exam ID, which I did not have.

I'm looking to get my certification to become a HUD certified counselor. I have a few questions. Can someone please give me a call at 530-383-4262.

Hello, I cannot log into my HUD account and have an exam in 3 hrs. I'm not sure which way is best to proceed. Last night I logged in utilizing dual authenticator step but I did not download an app, I simply scanned QR code and it prompted me to pick one of my phones passwords and it logged me in. It also sent me a confirmation email saying thanks for setting up. Now I can't log in cause I don't know how to generate a 6 digit pin and also don't know which app is needed to do so. PLEASE HELP