User Account

Hi, good morning, my name is Robert Palmer. I'm trying to take my heart exam this morning at 9:30 but for some reason the website will not let me log in or reset my password so if I can have some assistance on that would be greatly appreciated. Thank you. Goodbye.

Certification Exam

Hi my name is Janine Jasmine I'm calling from Springfield, MO. I am having issues with the website not being able to register get anything done for the certification exam. If you guys can call me back at area code 626-230-1182. I'm also having trouble with finding the practice test. I need to get this test done as soon as possible. If somebody can call me at the earliest convenience.

User Account

My name is Harry Hatton, I have already created an account on the HUD Housing Counselors website and I've already downloaded the Google Authenticator and I was able to log in just last week but for some reason I'm not able to log in and it's not prompting for the Google Authenticator code. If you would please return my call. I'm with Pensacola Habitat for Humanity and Pensacola FL.

User Account

Hi, good morning, my name is Gloria. I called yesterday and left a voicemail asking about how to make sure that the code from Google Authenticator is generated. I understand that the code is to be generated. I understand I need to open up my app, it isn't generating so clearly there's something wrong. But today I went back in to try to log in and now it will not move past the login page.

User Account

hi my name is humphrey brown brown my number is 512-923-1463 i'm having uh problems being able to access my account or to log on to my account i took an assessment on yesterday but today i'm not even able to get logged in so please call me back at 512-923-1463 and my name is humphrey brown thank you

Ticket from William Peach - User Account

When reviewing the NSPIRE scores for the Housing Authority of Baltimore City I am unable to see several developments. They are Bailey (Scattered Sites AMP 205) & Albemarle Square (Scattered Sites AMP 204). Please add those sites to the NSPIRE Website so I can review inspections and scoring. Thanks!

Ticket from Yanet Garcia-Babst - Certification Exam

Hi, Today, I had a proctored exam scheduled for 11:30 AM, but I was unable to access my account to take the exam. I contacted Kryterion for support, but they were unable to assist me. It appeared that the entire website was down or unresponsive at the time. As a result, I missed my exam. I have since regained access to the website, but unfortunately, the scheduled time has passed.