Ticket from Shawntae Haywood - Certification Exam

I constantly keep getting an error message when trying to register to take the exam again. Also, upon looking at my account it shows that I have not completed any of the training modules and I did. I even opened and completed the first three as a guide for my retake and it does not show that they have been completed.

Ticket from Adalberto R Lopez - Certification Exam

Hello HUD support team.
I have completed all the required HUD training for the HUD housing councilor's exam. I am not currently employed by any HUD counseling agency. I attempted to register for the HUD housing councilor's exam and pay the $100.00 I was not able to complete the payment, an error saying I have "Invalid Voucher Code" I do not mind paying the full $100 fee, but I could not complete my registration to take the exam. Could you assist me to solve this issue so I can tax the exam? Thanks, Adalberto Lopez 206-434-1775